Adventures and Misadventures of Francis Moses

Imaginary reader, if we’re working on the same company where I am working at now, stop reading this. I demand it. Please.

I’m really disappointed and I feel really frustrated. Hurt, even. I never thought I wanted it this bad. It feels like something that is rightfully mine was taken away from me - which, of course, is not entirely true. But that’s how it feels.

I’m crying while I’m writing this. In my car on the parking area, 8th floor. I just finished talking to my partner – who tried to console me but to no avail. My big boss (whose car was apparently parked beside mine) just waved goodbye at me.

Again, if we work at the same company I urge you to stop reading right now. But if, by any chance, you choose to continue reading, I would really appreciate if you keep whatever you read to yourself and never discuss it to anyone including to me.

Well, let me tell you a senseless, insignificant, uninteresting story.

I’m relatively new on my current job but so is everyone else. The reason for that is because the company itself is new.

Recently, they announced that they are looking to get new people to be assigned as coaches and they will basically shortlist the top 5 people from my group based on our performance from March 1 to April 15. Our performance is basically measured by the following:

Surveys from customers

Average handle time

and Sales

Modesty aside, I did exemplary well with sales. Way above everyone else. And sales took a very big percentage of the total score.

But that was only until April when they totally removed sales from what we call the “metrics”. But they said that although this was being done, scores on March will still include sales in it because that was the metrics on that month anyway.

To cut the story short, ranking was released yesterday (or 2 days ago) and I was not part of the top 5. I felt bad but not at the same level I am feeling now. The reason why I feel terrible to the point of tears now is because I learned that they removed the sales part of the metrics on all computations. To top it all off, not only was I not of the top 5, I was actually at the bottom 5! To think that I thought I did really well.

Of course I thought that that wasn’t fair because that’s not what was previously discussed. And the only reason I focused on sales so much was because, if my memory serves me right, sales was 40% of the entire thing. At that time, I thought it was a logical thing to focus on that since it’s almost half of the entire thing. Well, apparently not. It’s not a part of it at all!

So i cautiously asked my manager why that was the case. I sugar coated it with “just out of curiosity, I thought…” well in fact, I was raging inside.

At the end of the shift today, my manager told everyone that the ranking was final and the reason for that was because sales was not a part of the metrics from now then moving forward, and measuring sales was not really accurate, and that sales is not really essential with the position that they are hiring for anyway.

So there’s that. I didn’t say anything even though I wanted to point out a few things. First, that’s not what was said in the beginning. Second, I think the first two batches that got promoted used the sales part on their metrics. And lastly, we actually had to tally our sales through this certain program that we had to tediously do every time we had a sale – so that was all for what, nothing?

But again, I didn’t say anything because i didn’t see the point of arguing about it because I don’t think they have any intentions of correcting it anyway. They would have done it already the first time I brought it up. And I didn’t want to be the one who argue with the bosses. (But stupidly, I choose to write a blog about it in the World Wide Web instead. Gagong Francis.)

I think what I’m trying to say here is that I actually thought my records very well on how I should manage it. I thought very thoroughly on how I will best play the darn game. I’m not going to lie; I intended to get promoted as soon as possible. So when we were provided with our goals last March, I focused on the part that would help me most with getting a good score while still managing the others.

But then this.

I’m not sure what the point of writing all of this is. Maybe I just wanted to get it out of my system. I don’t even know if I’m going to rank if what I’m blabbering about was done anyway. Maybe I’m just being very sour about all of this because it did not turn out the way I wanted it to be.

And maybe this is not the way I should be reacting about this. But again, I’m hurt. And maybe because I didn’t what to see my name on the bottom 5. I know I’m not that stupid. No, I’m not saying that everyone on the bottom 5 is stupid. No one is. Maybe I just thought I did better than that.

Well, as they say, there’s always next time (but I say not for everyone - pwedeng mamatay na lang ako bigla)… And it’s also been said that good things come to those who wait (…and death, some say, is a good thing)… And my ultimate motto: Let destiny take its course…

But what’s done is done. Que sera sera. I feel much better now. And I’ll go back to work later with a new game plan. I just wish my game plan will work for me this time. Haha! I still love the company I’m working with (or for?) but I think it’s not as much as I did before. You can’t blame me. I’m sure I will be able to find that level of love again. Maybe.

I still wish all the ones that got ranked all the best. May the odds be ever in your favor. :P

It’s been quite a while since I last wrote an entry for this blog and this is what you read. I’m sorry my dear imaginary reader.

Oh by the way, this entry is fictional. Whatever you’ve read is all created out of my creativity (or lack of it).